Course Overview
This course introduces students to the dynamic world of tourism and hospitality, focusing on key concepts, industry structures, and customer service principles. Learners explore the economic, social, and environmental impacts of tourism globally and locally. The syllabus covers travel trends, accommodation types, and food and beverage services. Students gain insight into careers in the tourism and hospitality sectors. Practical case studies help develop communication, problem-solving, and decision-making skills. The course also emphasizes responsible tourism and cultural sensitivity. By the end of the year, students are well-prepared for further studies or entry-level roles in the industry.
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